Capital Moving Services Inc. Capital Moving Services, Capital Moving Services Inc. STUDENTS AVOID USING CAPITAL MOVING SERVICES Scarborough, Ontario

I received an e-mail response from Elena Balduk indicating that they could provide some nominal compensation. When I filed a complaint through the Better Business Bureau, Elena Balduk eventually offered a $75 compensation credit. I did not accept this offer for the $2500 worth of non-delivered boxed items and alarmingly the BBB has closed the case and indicated "Bureau judged complaint resolved". Moreover, the BBB agent that handled this case refused to change this claim resolution. So the lesson is to consult the BBB website regarding complaints for a company but ignore the BBB conclusions as they may not represent the true case result (unfortunately such problems with specific BBBs have been noted before - you can google Mid-Western and Central Ontario Better Business Bureau and Beware to view). 

I hope that in describing this ordeal it will mitigate further victims of Capital Moving Services. In short, don't use Capital Moving Services, your moved items are not safe and may not be returned to you and, as other Capital Moving customers have indicated, one way or another it is going to cost you much more than you expected.