Complaint Review: Capital One Auto Financing - Long Beach California
- Capital One Auto Financing www.capitaloneautofinance.com Long Beach, California U.S.A.
- Phone:
- Web:
- Category: Car Financing
Capital One Auto Financing ripoff payoff amount never changed in over 1 year although payments were received Long Beach California
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Due to financial difficulties I filed a Chapter 13 bankruptcy in February 2003. My car had been repossessed; however, because of the bankruptcy I was able to get it back. I was advised to continue making my regular payments to the same address where I had been sending them. Any past due amount was a part of the payment plan of my bankruptcy. I attempted to trade in my car (early 2004) to get rid of Capital One Auto Financing since they had been very difficult to deal with during our time of financial distress. When I asked for payoff, I was told it was a little higher than it was when I filed the bankruptcy. I asked where my payments went because I had been sending them to the Long Beach, CA address as usual. The guy on the phone said he did see where payments were received and he couldn't tell me why the balance never changed.
Then on May 5, 2004, a deputy appeared at my place of employment with a Warrant in Detinue that stated if I had a dispute, I must appear at the hearing....the hearing date: April 5, 2004!! A month earlier!! The amount showed owing: the same as it was for the past year! I want to know what exactly happened to my 14 payments!! Is someone embezzling in the company or is someone just plain stupid?!
I would not advise anyone to use this company...I refinanced because of the offer and it only saved me about $70 per month. I assure you I will NEVER do business with Captial One Auto Finance or Capital One anything ever again!!
Kathryn
Spotsylvania, Virginia
U.S.A.
This report was posted on Ripoff Report on 05/08/2004 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-auto-financing/long-beach-california/capital-one-auto-financing-ripoff-payoff-amount-never-changed-in-over-1-year-although-paym-90706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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