Capital One Bank USA Capital One Credit Card Capital One Card Late Fee Scammers caught out - then reprisal against the consumer Salt Lake City Utah

During the period of August 2011 I opened a prepaid credit card through Capital One Bank. The amount was for $200-00. A $200-00 security deposit was held by the bank and my limit was $200-00.

Simple enough you  would think. I spent a small amount on the card and on receipt of the monthly statement proceeded to immediately make payment via my debit card on the account. To my surprise the payment failed to reflect against my card until after the due date. Fees incurred ?? This continued for a few months in this fashion.

I called and asked why it would take 12 days to post the payment to the account when it came off my debit card the very same day I paid it - 12 days earlier. They told me that it took time and could sometimes take up to 2 weeks etc etc - long stories.

This was repeated month to month - Finally I called in a few days after I purchased an item and made my payment via debit card to see what happens. The month was not up yet, 25 days to go to the due date. Again - processed late - with fees. Thats when the penny dropped and I realised it was all a scam.

I had opened the account to help increase my credit score - What Capital One was doing was destroying it. I once more called them and argued with their staff at processing - same lame excusses.

I then decided to close the account. So they tell me that I will have to wait untill they process the closure to send me my $200-00 security back. The month ends no deposit - next month no deposit. I calla gain to hear some more excuses.

Finally I told them I would spend the amount of the security deposit minus fees and consider the account closed since they refused to return my money.

That is exactly what I did. The next month they call me and said my payment was late. I told them I recorded the previous months conversation and told them I had requested the account closed by registered mail, verbally and deed and had proof thereof.

So they closed the account. I never received a statement or anything else from that day on.

But lo and behold - I find on my credit report they listed me as a late payer. 90 days with no outstanding balance. Just not right !!!!! and incorrect. I wrote all the credit bereau's and supplied them with proof of what transpired - All they would do is list my complaints as "consumer disagrees.

My advise to everyone dealing with banks is - I have a recorder and as I dial the number I activate it and tape the full conversation I have with them for my records. That way you have proof of all the bull that comes from these kind of people.