Complaint Review: Capital One - Salt Lake City Utah
- Capital One PO Box 30285 Salt Lake City, Utah U.S.A.
- Phone: 800-955 7070
- Web:
- Category: Credit Card Processing (ACH) Companies
Capital One Ripoff Interest rate deception on balance transfer Salt Lake City Utah
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I had received numerous offers by mail for a low 2.99 interest rate that would drop to 1.99 after a year from Capital one. After multiple offers I finally call up and the account manager confirms I have this rate offer. So I transfer 25,000.00 dollars of debt to capital one. I receive my first statement and I have a 10.42 interest rate. I call up and the account manager tells me it was a mistake he sees it in my file that I should have received the 2.99 rate. He said call back in 7-10 business days. I waited until my next statement. I am still at 10.42%. I called and spoke with an account manager and a supervisor. The Supervisor told me that my application had been denied and that 10.42% was my interest rate. I told him I already had the money at a 5.99% rate and after receiving all of the Capital one mailings I finally called to take advantage of the 2.99% offer. I told him that Capital one had deceived me by telling me I had the lower rate but when I transferred the debt it was not at what we agreed to. He told me there was nothing he could do and That I should switch back to the other card. I was totally deceived by Capital One. They told me I had a 2.99 rate and once I transferred the money they put me at 10.42%
Brian
Cranberry Twp, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 03/02/2006 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one/salt-lake-city-utah-84130-0285/capital-one-ripoff-interest-rate-deception-on-balance-transfer-salt-lake-city-utah-179053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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