Complaint Review: Capital One Credit Card - McLean Virginia
- Capital One Credit Card 1680 Capital One Drive McLean, Virginia United States
- Phone: 1-877-383-4802
- Web: https://www.capitalone.com
- Category: Identity Theft, stolen identity, fraud, Credit score reporting, Credit Services, Credit Card Fraud
Capital One Credit Card Capital One is STILL accusing me of crimes I didn't commit even though I have provided them with documens proving I have been a victim of identity theft McLean Virginia
*Consumer Comment: Milton, You can...
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The reason I am making this complaint about Capital One is because they are STILL accusing me of crimes I didn't commit. On June 24, 2021, I found out via a free credit report by TransUnion that I was a victim of identity theft. There were 5 delinquent accounts under my name that were opened by an unknown person. I immediately contacted TransUnion and started the process of disputing those accounts. Consequently, I had to freeze my credit with all the Credit Bureaus. And, I made reports to the POLICE department in my city (Pinellas Park, FL) and to the FEDERAL TRADE COMMISSION.
As far as I know, two of the banks on my credit report have finished their investigations and found that I am not responsible for two of those delinquent accounts. However, two of the delinquent accounts by Capital One were found "not fraudulent" by their Fraud Dept. even though I have submitted to them numerous times all the documents I possess to prove I have been a victim of identity theft.
This report was posted on Ripoff Report on 08/07/2021 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/report/capital-credit-card/mclean-virginia-accusing-i-1510747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Milton, You can...
AUTHOR: Karl - (United States)
SUBMITTED: Saturday, August 07, 2021
mail a copy of your Ripoff Report to Dateline NBC and to 60 Minutes in New York. Maybe one of them will contact you and help you by doing a story on National TV.
Both of the addresses are available at this site. Just type in 271771 and the addresses appear in Consumer Comment #1 at Ripoff Report 271771.
Good luck to you!
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