Complaint Review: Capital one
- Capital one
- Category: Credit & Debt Services
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We have a credit card from capital one and have paid payments twice a month at a minimum well I made a payment and they put it on hold! They said cause too many payments looks fraudelent! Eleven times of calling I can't understand the rep so I request a English rep in the US! Well I was told no! Then while I was speaking and telling he guy I was requesting the payment to be credited and released for credit available and he said more or less he didn't care what I wanted! We were told I made too many payments in the last two billing cycles ! So because my account balance is a very small amount and it's almost paid off yet the payment was on hold for five days? I was hung up on! I was told I couldn't be helped! I asked to speak to a supervisor 12 times in three minutes and was told no! Horrible service !!!
This report was posted on Ripoff Report on 01/30/2017 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one/nationwide/capital-one-capital-one-credit-card-nationwide-1352936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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