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Report: #1502345

Complaint Review: Capital One -

  • Submitted:
  • Updated:
  • Reported By: MILCIADES — HALLANDALE BEACH FL United States
  • Author Not Confirmed What's this?
  • Why?
  • Capital One United States

Capital One Re-Bill after claimed was adjusted

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On October 24/2020 I ordered online an item to Walmart. I included a warranty service for three years. The item was shipped without the warranty and was charged only for the item (a 15.6" HP Laptop). I was not informed and realized only when the Capital One credit card charged for the laptop. I contacted Walmart and they did not complete a depth investigation and referred me to the seller NCS (Third Party). They contacted UPS and returned the item. I never saw the item. I was promised by Walmart and NCS to refund me the charge. On October 31st, 2020, Capital One applied an adjustment for $44.98. On November 25th, 2020 I was charged again for the same charge of $404.98. I contacted them and their response was the seller provided "additional information". I contacted the reseller and Walmart again. They promised investigation and Walmart and escalation. I still have the charge for $404.98 and no answer or updates.

 

A permanent adjustment of $404.98 and request Walmart to retire the three years Warranty they offer online and after they ship the item  they cancel it and says " out of stock"

 

This report was posted on Ripoff Report on 11/27/2020 11:00 PM and is a permanent record located here: https://www.ripoffreport.com/report/capital/rebill-after-claimed-adjusted-1502345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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