Capital Resorts Grand Crown Resorts misrepresented/ false info given/reservevations required are not available St.Petersburg Florida

We have an ABC unit at Grand Crown and a AB unit Carriage place. As we listened to the presentaion, we asked serverl questions which the important one was putting points into the rental program. We understand that the program had changed from putting points into the programfor a yr. to using one wk per yr into the program and if it did not rent that wk. we woild lose our ponts. That did not settle well with us. We were told that we woild have a better chance of the units rented becaude it would not be just Branson but for all places that Capital Resorts is affiliated with. This is not true. I have contacted the company with no results. We paid an additional $8000 for better service and it is worse that ever. We were scammed and we are not happy campers and need this problem resolved. Have the time we can not get them on the phone.Now Capital Resorts has the deeds and we are "screwed".