Complaint Review: Capital Vacations - St. Petersburg Florida
- Capital Vacations 696 1st Avenue North Suite 200 St. Petersburg, Florida U.S.A.
- Phone: 888-824-7675
- Web:
- Category: Travel Services
Capital Vacations ripoff scam deceitful dishonest fraudulent St. Petersburg Florida
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I was contacted in March by a telemarketer who stated that due to my good standing credit with my bank, I had been chosen to receive a travel package. I told him repeatedly that I was not interested, but finally gave in. I was told that I would receive my package in the mail in a few days, and that once I received the package I would have 2 weeks to cancel it without any charges. I never received ANYTHING in the mail.
About 2 weeks later I checked my bank account and it had been overdrawn. I looked online to see where I'd made my mistake and there was a $59.95 electronic withdrawl with a phone #. I called the number and it was Capital Vacations. Somehow after being transferred repeatedly to different people, someone told me that when you call the 888 # you press the pound (#) key twice and it will send you to a representative. I did this and spoke with a "supervisor". They cancelled my membership, and gave me an address. The supervisor told me to send a letter to the address stating that I had cancelled my account and wanted my money refunded. He told me that once they received my letter, my money would be refunded in 6 business days. I sent the letter off the next day. It's been over a month and my money has still not been refunded.
I just found the address again, and I will be sending them ANOTHER letter. I will also be reporting them to the BBB. I gave them a chance to redeem themselves, but enough is enough.
I was lucky though. After I agreed to get this package, the guy told me that I would also be receiving long distance stuff and something else in the mail. I told him "NO WAY". Because of that I was only charged the $59.95. These people are scam artists and they will not get away with it.
Rebekah
Lewiston, Idaho
U.S.A.
This report was posted on Ripoff Report on 05/10/2004 08:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-vacations/st-petersburg-florida-33701/capital-vacations-ripoff-scam-deceitful-dishonest-fraudulent-st-petersburg-florida-90925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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