Report: #446827

Complaint Review: Caplan Duval - Montreal Quebec

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Ripoff Report is Xcentric Ventures

Submitted: Mon, April 27, 2009
Updated: Mon, April 27, 2009
Reported By: — Burlington Ontario

Author Confirmed

Why?

Caplan Duval caplanduval.com Montreal, Quebec Canada

Phone:
Web:
Category: BBB Better Business Bureau

Caplan Duval Damaged Item returned and no credit or replacement and NO RESPONSE FROM COMPANY Montreal Quebec

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I ordered a china teapot at a cost of $473.00. It arrived broken. I immediately called the store and was told to send the item back.

Since that time, I have contacted the store through email and phone approximately twice a month - for a total 0f 14 months. I have been told that Jeff is the only one that can resolve this issue - and he has not responded in any way.

I have noticed many complaints from this company on this site. It would be advisable for no customer to deal with this company.

Primount
Burlington, Ontario
Canada

This report was posted on Ripoff Report on 04/27/2009 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/caplan-duval/montreal-quebec/caplan-duval-damaged-item-returned-and-no-credit-or-replacement-and-no-response-from-compa-446827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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