Capone's Jewelry - Faith Capone - Dishonest, Ripoff ripoff, cheat, does not stand by her work or mistakes, takes advantage of students when possible Blacksburg Virginia

So I'm stuck here at home because of ice enjoying some coffee and after a very long time I wondered how the crook is doing at Capone's in Blacksburg. I noticed that you inquired about whether I went back to her repeatedly with appeals and noted that my little story has no "ending". It does in fact have an ending. The ending is that the ring was sent back to a legitimate jeweler who fixed it the same day and mailed it back to me. When this situation occurred it did not result in a singular appeal with a rejection and my leaving the store. I did spend a minimum of 10 minutes approaching the issue from different directions and repeatedly appealing to her sense of decency. I stayed calm and logical throughout this process even though my better half was incredibly upset. She was not hysterical, just sitting there with glassy eyes not willing to speak. So the situation did follow a full track from beginning through resolution attempts to conclusion. The owner was free of affect. When I say free of affect I really mean that, she was completely flat. I've only encountered one other person in my life who intentionally dropped the ball on something that is a non-issue. It's not an issue monetarily and would not have been an issue to correct for time. I would have probably needed to leave the ring with her for he day or even over night if her work load was backed up. She didn't crack the main stone, just a little side stone. I have since actively and aggressively spread the word about this store and her personally. I have found quite a few people who were about to pull the trigger on a significant purchase. Giving a VERY conservative figure I can be confident that I've kept a minimum of 50-70 thousand dollars away from her establishment since my original posting. Keep in mind this is over a trash stone being used to frame the central piece on a ring. That's a minimum. If I really wanted to feel great about it I could probably stretch the number to 80K but the 50-70 range is safe. I will never stop this now. For an hour of her time in work, her cost on a stone that was probably $90 from the distributor and getting me as a loyal customer she's landed my sights squarely on her and her store. So maybe when I can say that I've caused her a quarter million in lost sales I'll give it a rest but that'll be years away. 

I'll say again, stay away from this establishment. Maybe I'll check back here in another couple years to see if anyone else chimed in. Everyone tell the people in your life that you love them every day and stay safe. Jason