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Report: #1239709

Complaint Review: Car Credit City - Alton Illinois

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  • Reported By: Patti G — godfrey Illinois USA
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  • Car Credit City 3550 homer adams parkway Alton, Illinois USA

Car Credit City Car credit city is a joke!! Alton Illinois

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 I was desperate and in need of a reliable vehicle asap as I was starting a new job. I should've walked away when the first 3 cars I wanted to test drive would not start, but they claimed it was due to them sitting. Ok, that was believable. ..I finally found one that i thought was decent. I signed all papers, gave them the down payment and my trade in. I got in the vehicle (which was way overpriced) . I drove off. Well not to far because i got to the end of the road ,stopped at the stop sign and it stopped running. I had to walk back to car credit city and tell them to take it back. The water pump had went out so they hauled it off. I then picked another vehicle. A 2008 Kia optima. Of course it had the same mileage and price tag as the car that I previously picked out but it seemed to be ok and again I was desperate. Well within the first week I reported issues. Problems with accelerating, sputtering and wanting to die. I took it to firestone at their request and of course....no problems found. But the claimed they changed spark plugs and did a transmission flush. 2 days later I picked up the car. Still the same problem. I reported it. They told me to take it to another firestone. Again, they found nothing. I took it to a mechanic who was a friend. He changed spark plugs that were obviously never changed. He also changed both coil packs and wires. I paid out of my own pocket just hoping it would help. Unfourtunatly it did not. I reorted it again to car credit city. I again took it to firestone and again nothing was wrong. Approximately 5 months later and after reporting issues and them saying nothing was wrong. I was on my way home from work when my car would not accelerate. When i went from 60mph to 40mph i pulled off an exit. The car stopped. Would not start. I called them. They could not help me,but stated to have it towed to firestone. I was on the side of the highway for over an hour! Tow truck came. I called firestone who stated they were closing and I coukd not have it towed there. I had it towed home. I had my mechanic friend look at it. He would try to fix it. Upon trying to fix it he found that harmonic balncer fell off and broke a piece of plastic off and shoved it into the timimg belt . Pistons hit tge valves and basicly blew my motor. I again called car credit city. They said to tow it to firestone. Of course, yes my motor was shot. I was angry and told them they should replace the motor since i reported problems while under warranty. They stated...I dont know what to tell you. No we will not replace the motor and that it was my responsibility. I asked for another car. Again they said no. I ended up having firestone relace my motor with a used one and it was added to my loan. I was again without a car. Finally , I got it back. 2 days later driving to work I noticed it was again running funny. It was sputtering and would not accelerate. I looked at tachometer and it was bouncing all over the place. I again called car credit city and firestone was to return my call. They never did. I drove my boyfriends truck to work. He returned my car to car credit city. Of course. They sold it at an action for a very low price and now they sent it to an attorney who is trying to collect $ 10,400.19 . No matter how desperate you are, i would never go to car credit city!!

This report was posted on Ripoff Report on 07/04/2015 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/car-credit-city/alton-illinois-62002/car-credit-city-car-credit-city-is-a-joke-alton-illinois-1239709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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