Car Hop AUTO SALES - UAC - UNIVERSAL ACCEPTANCE CORP UAC I took the car back withing the 72 hour time frame because the car over heated the second day I had it and they reported the car as a repo on my credit report and saying I owe over 6 thousand dollars. Springfield, Missouri

 I tried to get them to take care of the problem. They have still failed to correct there mistakes. I bought car on Aug 17 2009 and returned on the morning of 19th. The car was a piece of junk broke down twice. They gave us 72 hours to return on contract. A week later they called and said my check was at the store. to come pick it up. we also recived a letter stating all issuses were settled.  In Dec we found out they were reporting to my credit file that the car was a invol repo. Also we owed them over 6000. I called them store and also at national number several times tring to get them to correct this. Still no one at this company will step up to the plate and fix it.  If you really want to correct it my email is (((Redacted))). Thank you and God Bless

Depending on how quickly you attempted to purchase another vehicle, it's possible this may be a simple misunderstanding.  As you stated, your money was refunded to you, so it would appear that the best way to help you is to contact UAC directly to ensure there was no misunderstanding during your return of the vehicle.

Please call UAC at 800-414-2622.  It's unfortunate when any customer has problems.  We do our best to help every customer and address every concern.  We have a great, long-term record with the Better Business Bureau and are committed to that level of excellence.