CarChex - Hunt Valley, MD CarChex CARCHEX - Only time you'll be able to reach someone is to set up a policy, that's about it.. Baltimore Maryland

I purchased a warranty through this company for my vehicle. When I called the company, i spoke with a Joseph Zumbo who gave me what I thought, was a good price for a aftermarket warranty. Recently, I brought my vehicle to a shop that I have been dealing with for years and years. I have taken all of my cars to them. They contacted the company to file a claim on a simple seal to replace. In the contract book, it says that SEALS are covered but of course there is always that fine print. When I called the company to cancel the policy noone picked up the phone, the only way to get someone on the phone is to set up a new policy. Once they have your money you can kiss all customer service good bye! Do yourself a favor a STAY AWAY FROM THIS COMPANY! Save up money to pay for your own car repairs instead of paying this company to find a way to tell you "its not covered"