CarCo automotive Inc. Jeff Frederick Bought a 4 car roll back with a clear title just to have PA. refuse to register the truck because it is a junk truck.Carco also did not uphold its 60 day warranty they refused to repair the motor whic Rice, Minnesota

I just bought this truck with the same bad motor (CarCo for got to mention) and a recently print "clean" title. Jeff Frederick, please call me at 802 274 0076 thanks Gary.

Fact, the buyer did purchase the truck from our company and for the dollar amount. Fact, the truck heater and brake lights we were told did not function correctly - customer was instructed to bring to repair shop nearest him to get estimate to have repairs made - no estimate was given for repairs, just a bill for near $2,800.00 from the shop, which we later learned had not even repaired the problem.

Fact, the second week after purchase of this truck the owner wanted to trade it in for another style of truck that could haul more cars (the top carry deck on this truck does not allow for a very large vehicle to be hauled on it) There were no problems at this time, but owner really wanted a different truck and called several times to see if we had found one so he could trade.

After searching for the type of truck the customer had requested we were unable on to meet his needs in a short time period, which is right around the time the customer stated he was having engine trouble. Again, we had asked him to bring it to a shop for an estimate on repairs to be made. During this time Mike was assigned to the service order, due to the fact the Jeff has multiple tasks to handle during the day and could not dedicate the amount of time needed to focus on the account.

Engine repairs were authorized off the shops diagnostics and early repair diagnostics and repairs were incorrect and the repair time was extended by the shop of his choice, so during this time the buyer said he no longer wanted the truck. There was a title issue, which our company had no idea existed, but our staff was in the process of making the nessessary corrections for the buyer.

The buyer was offered a buy back price of $54,000.00 only $2,000.00 less than the purchase price to account for additional miles and standard depreciation, but the buyer refused to reason with our staff and demanded a full refund, even wanted to be paid for his lost time. Our company has never had an experience like this in its history, during the sale we even waited a whole month with the truck on hold to recieve payment for the truck, seeing how we are being treated now we should never have done that. Our offer still stands to this day, because we believe that you should treat others as you would want to be treated.