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Report: #625759

Complaint Review: Cardservice International - First Data - Houston Texas

  • Submitted:
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  • Reported By: Beverly — Phoenix Arizona United States of America
  • Author Not Confirmed What's this?
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  • Cardservice International - First Data 5251 Westheimer Road Houston, Texas United States of America

Cardservice International - First Data First Data Charges fees - Takes unauthorized monies out of account- No Reason for Fees given - Uses Collection Agency Houston, Texas

*Author of original report: Take off account No.

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Below is one of many letters I sent them, certified and signed for:

Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe.

They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract!

'January 18, 2010                                      

Cardservice International
5251 Westheimer Road
Sixth Floor
Houston, TX 77056-5404


Re: CLOSED Account No. 267924156883

Dear Sir/Madam

Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction.  

You have been taking $8.00 out of my account for over 10 months now.   I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.  

In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge.  No one at your establishment knows what it is for. I have called your accounting department every month for the last 10 months.

I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.

I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.

Do you know what you are doing? Do you know what this charge is for?  I do not have an account with you.  Will I have to sue you to get this matter closed?'

This report was posted on Ripoff Report on 07/21/2010 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cardservice-international-first-data/houston-texas-77056/cardservice-international-first-data-first-data-charges-fees-takes-unauthorized-monies-625759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Take off account No.

AUTHOR: Beverly - (United States of America)

POSTED: Wednesday, July 21, 2010

Below is one of many letters I sent them, certified and signed for: Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe. They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract! '

January 18, 2010                                      
Cardservice International
5251 Westheimer Road Sixth Floor
Houston, TX 77056-5404

Re: CLOSED Account  On 03/09/2009

Dear Sir/Madam

Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction. 

 You have been taking $8.00 out of my account for over 10 months now.   I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.  
In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge.  No one at your establishment knows what it is for.

I have called your accounting department every month for the last 10 months. I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.

I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.

Do you know what you are doing? Do you know what this charge is for?  I do not have an account with you.  Will I have to sue you to get this matter closed?'

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