Complaint Review: Care Improvement Plus Arkansas Medicare Advantage Regional PPO Plan - Lexington, (for RX) Kentucky
Care Improvement Plus Arkansas Medicare Advantage Regional PPO Plan Goldentouch agency used w/ Care Improvement Plus to qualify patient for more benefits like meals on wheels and payment of Part B Plan Information on ins. card : ID# 100231907; RX Bin 640014; Rx PCN questions about billing, cancelling coverage 11-30-2011; unwillingness to LISTEN TO PROBLEM, UNCOOPERATIVE REPEATEDLY. I had to make many phone call to get no answers to my questions. My lawyer i w Lexington, (for RX), Kentucky
*General Comment: Cant Find a Doc? Make sure you have the PPO
*General Comment: Can'f find a Doc to take Care Improvement Plus
*Consumer Comment: I've been satisfied with Care Improvement Plus
*General Comment: Care Improvement Plus Not a Ripoff
I called in on 2-3-2012 to disbute a bill about a charge for my PCP doctor. They were charging me specialist fees and with each billing from Little Rock Diagnostic Clinic there was always a $15.00 remaining fee to pay. That is when I learned they had cancelled my Insurance as of 11-30-2011.
I paid all the bills I had from everywhere before the end of February 2012. I have not continued to charge anything to them since then. I have a full detail report whcih started on 8-27-2011 to the present. They have refused to listen or to give me any indication whether they would reinstate my insurance once I got my Part B back. One woman who said she was in the upper echlons of the company said, "no". Why would I want their terrible service back anyway?
In the meantime their affliaited company called Goldtouchtouch called me to to take a survey to see if I would qualify for other benefits such as meals on wheels and payment of my Part B of my medicare. Recently it has occurred to me that perhaps I had been a victim of idetity theft because they called me and asked all these questions......stuff like amount of life insurance , burial plots and many other personal questions. I just realized today that this company is no good when I found out about this site on the Internet. I have been very upset with my bowels, have not seen my doctor in two months and I am paying out of pocket for my meds which is close to $320 a month. Don't let this company gain your confidence. And if anyone ever tells you not to show your medicare card with your insurance card, be sure you get up and run out of the office w/o signing anything with them. This situation has caused me terrible scarey nightmares and my nerves are shot. That is why I am telling this story online about this company. They will take your money and cancel you and won't talk to you on the phone when you call.
I hope there will be enough complaints to warrant a class action suit. I am not waiting on that though, I have already phoned my attorney to get this started. My reestablishment for my part B is on the way to the CMS ofc. in Baltimore. Hopefully, this won't take too much longer to reinstate. Although, I show no Part B on my medicare card, I have proof that the funds have been deducted from my monthly check during this whole episode. I hope the attoney general office and my attorney crack down and make them pay all our bills and award us something for having to go through their ridiuloius practices.
This report was posted on Ripoff Report on 03/22/2012 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/care-improvement-plus-arkansas-medicare-advantage-regional-ppo-plan/lexington-for-rx-kentucky-40512/care-improvement-plus-arkansas-medicare-advantage-regional-ppo-plan-goldentouch-agency-use-857953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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