CareerJimmy - Amazing-cover-letters.com - Jimmy Sweeney They pulled the money from my account and the link to what I bought was fake Calabasas, California Internet

Unnfortunately sometimes you come across angry people that just want to complain. I came across this and still can't figure out what this persons complaint is? Is it even a valid complaint? I know clickbank always honors refunds so if they did not even refund you, then you are obviously in the wrong. Sorry but consumers sometimes love to destroy innocent businesses just because they are angry at the world. Get a life!

Erin Cannan has been issued a full and complete refund of her purchase. Please check the BBB records for my company, CareerJimmy and you will see that we have a perfect record. We offer unique products to help job seekers with their job search. I realize that occassionally a customer support email may not get through to a customer for whatever technical reason, but I am the owner of this business and have verified that Erin's refund request WAS responded to by our support staff. Maybe she was not receiving our responses or they were ending up in her junk email folders. This can and does happen on the Internet with all businesses from time to time. I found out about this issue when Erin filed a complaint here and this was brought to my attention. I have personally issued the refund and verified that our support staff DID respond more than once to her original emails. Also in response to Erin's phone calls, those were placed late Thursday and our physical offices were closed for Easter weekend however our email support is offered 7 days a week. I do understand Erin Cannan's frustration and we have sincerely apologized for her troubles and as a gesture of good faith we have given Erin as a gift, our entire product line to help her with her job search.

Here's the copy of the immediate email sent to Erin: (This response was before I verified our support staff had responded and we verfied her voice mail left late Thurs).

Hello Erin,

I'm very sorry to see that you've tried to contact us with no response. I have NO idea how this has happened. We take care of all refund requests within 24 hours and we return all voicemail phone calls 3 days a week. I'm thinking you did not leave a voicemail or a return phone number and/or your emails you sent to us were bouncing and not being received.

We run a fully honest and ethical business and stand behind our policies 100%.

I have sent an email to process your refund (you were sent a copy as well) to our payment provider, Clickbank and you should see a full credit shortly.

Also, I want you to have all of our job search products as a gift for your troubles.

You can download everything including our newest WOWYou're Hired! course at this special page:

(Link deleted for privacy)

Please reply to this email and let me know you have received this communication!

Happy Easter and I wish you all the best.

Sincerely,
(Support staff name deleted for privacy)
CareerJimmy

I have owned CareerJimmy for many years and we strive to offer not only the best job search tools and products on the market but we also strive to provide outstanding customer service. We stand behind our unconditional, 56-day, 100%, money-back guarantee on all of our products. And as I've mentioned earlier, you can check out our record with the Better Business Bureau, it's perfect and will remain so.

Respectfully submitted,

-Jimmy Sweeney
President, CareerJimmy

Erin Cannan has been issued a full and complete refund of her purchase. Please check the BBB records for my company, CareerJimmy and the website amazing-cover-letters.com and you will see that we have a perfect record. We offer unique products to help job seekers with their job search. I realize that occassionally a customer support email may not get through to a customer for whatever technical reason, but I am the owner of this business and have verified that Erin's refund request WAS responded to by our support staff. Maybe she was not receiving our responses or they were ending up in her junk email folders. This can and does happen on the Internet with all businesses from time to time. I found out about this issue when Erin filed a complaint here and this was brought to my attention. I have personally issued the refund and verified that our support staff DID respond more than once to her original emails. Also in response to Erin's phone calls, those were placed late Thursday and our physical offices were closed for Easter weekend however our email support is offered 7 days a week. I do understand Erin Cannan's frustration and we have sincerely apologized for her troubles and as a gesture of good faith we have given Erin as a gift, our entire product line to help her with her job search.

Here's the copy of the immediate email sent to Erin: (This response was before I verified our support staff had responded and we verfied her voice mail left late Thurs).

Hello Erin,

I'm very sorry to see that you've tried to contact us with no response. I have NO idea how this has happened. We take care of all refund requests within 24 hours and we return all voicemail phone calls 3 days a week. I'm thinking you did not leave a voicemail or a return phone number and/or your emails you sent to us were bouncing and not being received.

We run a fully honest and ethical business and stand behind our policies 100%.

I have sent an email to process your refund (you were sent a copy as well) to our payment provider, Clickbank and you should see a full credit shortly.

Also, I want you to have all of our job search products as a gift for your troubles.

You can download everything including our newest WOWYou're Hired! course at this special page:

(Link deleted for privacy)

Please reply to this email and let me know you have received this communication!

Happy Easter and I wish you all the best.

Sincerely,
(Support staff name deleted for privacy)
CareerJimmy

I have owned CareerJimmy for many years and we strive to offer not only the best job search tools and products on the market but we also strive to provide outstanding customer service. We stand behind our unconditional, 56-day, 100%, money-back guarantee on all of our products. And as I've mentioned earlier, you can check out our record with the Better Business Bureau, it's perfect and will remain so.

Respectfully submitted,

-Jimmy Sweeney
President, CareerJimmy