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Report: #1324405

Complaint Review: carhistory.us.org - Internet

  • Submitted:
  • Updated:
  • Reported By: David — Orange Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • carhistory.us.org Internet USA

carhistory.us.org autohistorychecks.com, cardataonline.com Complete car history for $1 no data available on whois Internet

*UPDATE Employee: Contact Us For A Full Refund

*UPDATE Employee: A Refund Is Available For You

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I found carhistory.us.org at the top of a search list for a history check on a vehicle by VIN number. It said free but you have to pay $1 to get the report. Not a problem. Problem is that they double charge you without a second verification method for $18. That charge goes to cardataonline.com. I called and they told me that it is stated in the process. If it is then I need 10000x magnification on my browser because I never saw it. They have promptly issued my refund but how many more will stumble across this sight. I thought I was making a single transaction when in fact 2 transactions took place without my knowledge. The report I recieved didn't even contain an odometer reading from when the vehicle was purchased and titled for the first time. This sight is a scam. They lead you to believe that the car is healthy as can be when in fact, I already know the vehicle had been wrecked previously and the engine has been rebuilt. It has had multiple owners and the report showed that it basically had never been purchased. For intents and purposes, this vehicle only existed as a VIN # in cyberspace when it's sitting in my driveway. I thought I could trust this sight to get a report to back up what I already know. I don't want to see anyone else fall for this. To top things off, I emailed them and told them the report was useless and contained no information including an odometer reading. I included the report # and reference #. This is the exact response I received : 

"I am sorry you didn't receive the Vehicle History Report.
 
Please provide me the VIN # you were searching for.  I will immediately locate the information for you.
 
Please feel free to contact me with any further inquiries or assistance needed.

 

Best Regards,

 

Andy.

Customer Service Representative

(e) andy@CarHistory.us.org

 

Why would I need to give them a VIN again when I gave them the report # and reference #?

 

Thank You,

David

This report was posted on Ripoff Report on 08/24/2016 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carhistoryusorg/internet/carhistoryusorg-autohistorycheckscom-cardataonlinecom-complete-car-history-for-1-n-1324405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Contact Us For A Full Refund

AUTHOR: Karmen - (United States)

POSTED: Wednesday, April 24, 2019

Hello,

Hello David,

We appreciate your feedback and apologize for the experience you had with our website and services.

Please feel free to contact me via email at manager@carhistory.us.org if you would like to obtain a refund for the charges you have incurred, or if there is further information that we may provide you with about your vehicle search.

Best Regards,

Karmen J.

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#1 UPDATE Employee

A Refund Is Available For You

AUTHOR: Karmen - (United States)

POSTED: Wednesday, April 24, 2019

Hello David,  

I'm sorry you had a bad experience with our company and I would like to offer a full refund immediately. Please contact me via email at manager@carhistory.us.org or by phone at 1-855-482-6465 today for a full refund. 
Thank you,

Karmen J.

manager@carhistory.us.org

1-855-482-6465

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