Complaint Review: Carleton Sheets -- Professional Education Institute - Burr Ridge Illinois
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- Author Not Confirmed
- Carleton Sheets -- Professional Education Institute 7020 High Grove Blvd. Burr Ridge, Illinois U.S.A.
- Phone: 800-603-3942
- Web:
- Category: Realtors
Carleton Sheets Professional Education Institute UNAUTHORIZED withdraw of $278.65 from my bank account! Con-artists took us for all we had and then some! Burr Ridge Illinois
*UPDATE Employee: Tawnja, are you still having problems?
*Author of original report: Lots of words--still NO action!
*UPDATE EX-employee responds: major SCAM....
*Author of original report: Carleton Sheets -- says they are keeping $14 for s/h on product I didn't order!
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Subject: NON-Authorized withdraw of funds
To Whom It May Concern:
Please be notified that the funds in the amount of $278.65 were taken from my checking account on 4/25/03 by Carleton Sheets were UNAUTHORIZED and the company has been notified.
I spoke with Bill at station 191 in the billing department and he assured me that the funds would be returned to my account within 3-5 business days. He stated that it was a MISTAKE and that the company had called my previous phone number (no longer assigned to me) and the person who answered the phone said they wanted to order! (We had purchased CS's "package" last year and already paid a pretty penny for it). Whether this occurred or not which I find hard to believe that anyone would speak to a stranger over the phone without some type of verification as to if they are the cardholder I do not feel that I should be responsible for the large amount of charges I am incurring (read on). And there are probably going to be more before my money gets returned to me.
As you can imagine, I am VERY upset about this matter and have already contacted Consumer Protection and am on a mission to do what ever I can to stop this type of business practices.
It appears that their first try at stealing my money was futile and I was actually charged a Non-Sufficient Funds fee because of them!! Then, on their second try somehow the money went thru?? (Even though I dont have that kind of money right now.) I need some help understanding this all, Im sorry.
If there is any way you can help me in this matter I would be very grateful. I plan on getting every penny taken from me back! It already appears that THEY have RACKED UP over $45.00 in NSF fees so far and this is frightening to me. My account is in the NEGATIVE $300 and waning!!
I support my family on my meager wages as my husband is disabled, and even this amount of money could have a domino effect on our household. Mortgage due, electric, etc...all which are to come out of this bank account--I am SCARED!
Let this be notice that I do not feel I am responsible for ANY of the fees incurred because of CARLETON SHEETS Companys MISTAKE or shady business practices. I would greatly appreciate any support in this matter.
Tawnja
Keaau, Hawaii
U.S.A.
This report was posted on Ripoff Report on 04/30/2003 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carleton-sheets-professional-education-institute/burr-ridge-illinois-60527/carleton-sheets-professional-education-institute-unauthorized-withdraw-of-27865-from-my-55074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Tawnja, are you still having problems?
AUTHOR: Bridgett - (U.S.A.)
SUBMITTED: Tuesday, February 17, 2004
I see that your post was from May 2003, and I wanted to know if you had straightened everything out? If you are still having issues (which I would hope would be resolved by now) please let me know, I would like to help. I am a customer service employee of PEI and if you still need anything, please email me at neto14248@msn.com-this is NOT a customer service email, please do not think that you can email complaints to PEI.
#3 Author of original report
Lots of words--still NO action!
AUTHOR: Tawnja - (U.S.A.)
SUBMITTED: Thursday, May 08, 2003
Well, it's been over 10 days since they told me they'd give me my money back and I'm still waiting. I had to take out a small loan just to cover the debt they put me in...and the last thing I need is ANOTHER bill at this time!...but I had no other choice. Some of us don't have rich parents (or a long line of people to steal from) to cover somebody else's mistake.
When I call the billing department at their so called "customer service" number I encounter people who have tremendous skills and telling me "RIN numbers" to give my bank so they can process my refund. They all say the money has been refunded...yet, somehow...it is just "invisable" in my bank account! I call every day. One fellow named "Henry" has a script you wouldn't believe! He is SO good at being on your side that you almost want to thank him before you hang up. He tells me how the bank is holding onto my money as long as they can so they can collect interest on it.
He also says he is "fighting legislature" for these banking laws to be changed. And he's told me the same story twice about how he made a purchase at Walmart on his credit card and the charge showed up on his account before he made it home...but yet, when HE went to return it and get HIS money back--it took almost 2 weeks! He is SO comforting! (about as much as a snake). I am trying to keep a cool head about all of this and be patient in the hopes that they are telling the truth and I will get my money back. But I am really scared. This may not be much money to a lot of people but for me and my family it's the difference in a meal and electricity.
If they actually do what they say and I get my money back I will come here and post it.
#2 UPDATE EX-employee responds
major SCAM....
AUTHOR: X Employee - (U.S.A.)
SUBMITTED: Saturday, May 03, 2003
This company is a MAJOR scam...I suggest that CONSUMERS persue anything necessary to STOP this kind of DECEIT and STEALING of peoples EARNINGS.
After 9 months of "employment"I had to leave this kind of DECEIT and STEALING..
Contact your congressman, BBB,State attorney general,s office... This MUST be Stopped..!!!!!
#1 Author of original report
Carleton Sheets -- says they are keeping $14 for s/h on product I didn't order!
AUTHOR: Tawnja - (U.S.A.)
SUBMITTED: Wednesday, April 30, 2003
I forgot to add...
When I spoke to "Bill" in billing...he stated that they would return my money to my account in 3-5 business days for their "mistake" of stealing money from me when they called my old phone number and the person on the other line said "yes" to their line. But he said he would have to withhold $14 for shipping and handling!! This is also OUTRAGEOUS! Not only am I out (so far) $45 for Non-Sufficient Fund fees from my account because they took money I did not authorize them to take, but I also am out an additional $14 for the s/h charges!!! So far it is $278.65 + $15.00 x 3 = $45 and there is more to follow with other transactions that will follow suit after they are unable to cash/get their monies.
HELP!!! Not only do I want ALL of my money back but I want an apology too--am I asking too much??
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