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Report: #33358

Complaint Review: Carleton Sheets via The Professional Education Institute - Burr Ridge Illinois

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  • Reported By: APO AP
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  • Carleton Sheets via The Professional Education Institute 7020 High Grove Blvd. Burr Ridge, Illinois U.S.A.

Carleton Sheets via The Professional Education Institute false accusations of customers not returning products and reporting them to RMCB Collection Agency for double the money ripoff fraud liars Burr Ridge Illinois

*Consumer Suggestion: More outrageous behavior from Carleton Sheets

*0: Carleton Sheets via The Professional Education Institute false accusations of customers not returning products and reporting them to RMCB Collection Agency for double the money - Sad Situation/Serious Issues - Burr Ridge Illinois

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I ordered the "No Down Payment" course for $9.95 for 30 days. I didn't like it because it was all I thought it would be. I called customer service about returning it. They took a statement from me explaining why I was returning it. They gave me instructions on how to return it including how much to insure it for and they even extended my return date by a couple of days.

I sent it back US Priority Mail on April 15, 2002. I was start enough to ask for conformation on the package. It arrived on April 19, 2002. The extended date for return was April 26, 2002. So it arrived a whole 7 days early.

I transferred to Japan at the end of May and I've received a letter saying "I owe" $128.28 to The Proffessional Education Institute for the couse I returned.

The thing is, they claim not to have received it. Now I receive a letter from Retrieval Masters Creditors Bureau, Inc.

stating that I owe PESI $384.86. How do they come up with these figures?

Heidi
APO, Other

This report was posted on Ripoff Report on 10/24/2002 05:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carleton-sheets-via-the-professional-education-institute/burr-ridge-illinois-60521-7637/carleton-sheets-via-the-professional-education-institute-false-accusations-of-customers-no-33358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

More outrageous behavior from Carleton Sheets

AUTHOR: The Fraud Chick - ()

POSTED: Thursday, October 24, 2002

Heidi,

The behavior and business ethics of this distributor of the Carleton Sheets program is just plain shameful. What do they call themselves The Professional Education Institute (PEI)? Heres what you do, write a polite letter to The Retrieval Masters Creditors Bureau, Inc. (RMC) to inform them that that you returned the product to the PEI. Include the confirmation information that you saved. Then, at the end of the letter tell them that you intend to write a formal complaint to the Attorney General of Illinois. Say that if they continue to attempt to collect money from you with the knowledge that you returned the product you will make a complaint about RMC as well. Most likely RMC is actually part of PEI.

If RMC will most likely counter that PEI has no record of receiving the product from you. The obvious response to this is that you cannot be held liable for PEIs shoddy records.

Report RMC and PEI to the AGs office whether they drop the collection attempts or not.

Good Luck,

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Carleton Sheets via The Professional Education Institute false accusations of customers not returning products and reporting them to RMCB Collection Agency for double the money - Sad Situation/Serious Issues - Burr Ridge Illinois

AUTHOR: - ()

POSTED: Thursday, October 24, 2002

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Category:
Adult Career & Continuing Education Submitted: 10/24/2002 5:41:21 PM
Modified: 10/24/2002 5:41:21 PM


Carleton Sheets via The Professional Education Institute false accusations of customers not returning products and reporting them to RMCB Collection Agency for double the money Sad Situation/Serious Issues Burr Ridge Illinois

Carleton Sheets via The Professional Education Institute
Address:
7020 High Grove Blvd.
Burr Ridge Illinois 60521-7637
U.S.A.
Phone:
800-4473190
Fax: -



I ordered the "No Down Payment" course for $9.95 for 30 days. I didn't like it because it was all I thought it would be. I called customer service about returning it. They took a statement from me explaining why I was returning it. They gave me instructions on how to return it including how much to insure it for and they even extended my return date by a couple of days. I sent it back US Priority Mail on April 15, 2002. I was start enough to ask for conformation on the package. It arrived on April 19, 2002. The extended date for return was April 26, 2002. So it arrived a whole 7 days early. I transferred to Japan at the end of May and I've received a letter saying "I owe" $128.28 to The Proffessional Education Institute for the couse I returned. The thing is, they claim not to have received it. Now I receive a letter from Retrieval Masters Creditors Bureau, Inc.
stating that I owe PESI $384.86. How do they come up with these figures?


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