Carnival Cruise Lines Dishonest employee stole 500.00 from my onboard account and Carnival wanted me to put it back. Miami Florida

i worked in carnival cruise lines for many years and i know they have a lot of surveillance camera especially at purser's desk, why don't you try to contact the CCL main office for an investigation of the certain voyage and date you were aboard (you didn't mention which ship it was), they will do send the staff home(the one at the purser). try your luck.


victory

i worked in carnival cruise lines for many years and i know they have a lot of surveillance camera especially at purser's desk, why don't you try to contact the CCL main office for an investigation of the certain voyage and date you were aboard (you didn't mention which ship it was), they will do send the staff home(the one at the purser). try your luck.


victory

i worked in carnival cruise lines for many years and i know they have a lot of surveillance camera especially at purser's desk, why don't you try to contact the CCL main office for an investigation of the certain voyage and date you were aboard (you didn't mention which ship it was), they will do send the staff home(the one at the purser). try your luck.


victory

i worked in carnival cruise lines for many years and i know they have a lot of surveillance camera especially at purser's desk, why don't you try to contact the CCL main office for an investigation of the certain voyage and date you were aboard (you didn't mention which ship it was), they will do send the staff home(the one at the purser). try your luck.


victory

Like the rest of you I find this story hard to swallow. For one thing the OP would have had to provide a cash deposit (or check/or credit card) just to get on the ship. I have only seen people pay additional funds into the sail/sign account after boarding (but this is not required only optional so you don't die from sticker shock the day before the cruise ends when they give you the semi-final bill).

The money that may have been there already may have gone towards tips and such which are taken out from the sail/sign account.

You are semi correct though Peter. The cruise is cash-free while on the ship. You can give an additional tip in cash to the bar staff or wait staff or spend cash in the casino. Other than those general exceptions everything is put on your "sink or swim" card to be paid when you leave the ship. If you don't give them a credit card upon check-in they will ask for cash or check while you are going thru the ticket and boarding areas. This is only meant as an initial deposit though. Last I saw they would like about 300 dollars or so (Depending on the length or your cruise to cover the housekeeping and wait staff tips).

This post seems to have some holes in it.

Why are you posting this now when it happened a "couple of years ago" ?

Do you make it a standard operating procedure to always just hand over $500 in CASH and not request a receipt?

First of all, ALL Carnival ships are CASH-FREE. This is stated in your itinerary, on your tickets, and on-board the ship. This means you can attach a credit card to your sign and sail card, or you can wait until your final day on board at which point you are given a bill (just like the one you received) so you can pay at that time with another method. I agree with the previous commentator who asked, if you did indeed pay $500 in cash, didn't you get a receipt? Wouldn't you demand a receipt for such an amount of money?

Secondly, it sounds like you spent your entire cruise nitpicking over every little thing rather than enjoying yourself. Flip flops on a bike ride? Common sense dictates that this is UNSAFE. It is not Carnival's job to teach you common sense. Are you also upset that they didn't tell you: "Warning: The swimming pool contains water."

Thirdly, you owe an apology to the poor Jamaican man who you so rudely insulted while he was giving you a tour of his homeland. What did you expect, a leisurely drive in a Rolls Royce with a bottle of Dom? Jamaica is a poor, third-world country. Perhaps you should have asked about the country and the tour before planning your trip.

I guarantee IF you put cash money in an account they would have given you a receipt for the deposit. Now, I don't think you can even use cash. I think you have to use either a credit card or a debit card.