Complaint Review: Carrental8
Carrental8 carrental8.com Higher rate, penalty fees for shortening reservation Internet
*Consumer Comment: Cheapskate
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I called to amend an existing reservation, by moving the pick-up date to one day later than originally planned, with no other changes. I've made such a change with other companies many times before, and was always provided the same rate or less, given that the car is needed for less time.
Carrental8, however, told me the rate was actually higher (bizarre), AND that I had to pay a penalty fee for altering the reservation. In the end, the extra fees cost more than to book a new reservation, so I'm now out of pocket for the original reservation, which will simply lapse as a no-show at full cost to me.
This sort of customer service is totally unethical. God forbid you need to modify anything. Hope these guys go out of business, as they deserve no less. Avoid like the plague!
This report was posted on Ripoff Report on 09/14/2017 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carrental8/internet/carrental8-carrental8com-higher-rate-penalty-fees-for-shortening-reservation-internet-1400057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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