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Report: #1313468

Complaint Review: Casa Dio - Miami Florida

  • Submitted:
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  • Reported By: Kole Johnson — Miami Florida USA
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  • Casa Dio 2334 NE 2nd Avenue Miami, Florida USA

Casa Dio Poor Quality. No Returns. Ripoff. Avoid Miami Florida

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This Company sells poor quality goods. Furniture was ordered from this Company and items described as leather were actually plasticky.  The finish was poor and looked cheap. Stiching on the items was crude. They would not even return and replace a rug (blue for red) that had not been used and was brand new because it had left the store.  When the store was contacted to change out the items, they claimed they had no return policy. That is, if you ever buy anything from them, they will never take it back after it leaves the store. Period. They even ask for all the money in advance. I have never encountered any store like this in the USA.  They claim to be "custom manufacturers" but their items are of no better quality or standard than many discount furniture stores.  They are difficult to deal with as well. Despite trying to reason with the owner, the only priority seems to be "give me the money". Nothing regards to customer service or satisfaction.  Avoid buying furniture here undless it is your last resort! And for that, you would have to be truly desperate or out of options. 

This report was posted on Ripoff Report on 06/25/2016 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/casa-dio/miami-florida-33137/casa-dio-poor-quality-no-returns-ripoff-avoid-miami-florida-1313468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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