Complaint Review: CASA DORADA - CABO SAN LUCAS - Internet Select State/Province
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- Author Not Confirmed
- CASA DORADA - CABO SAN LUCAS Internet, Select State/Province United States of America
- Phone: 011-52-624-105-1014
- Web: www.casadorada.com/
- Category: Resorts
CASA DORADA - CABO SAN LUCAS GLOBEQUEST TRAVEL CLUB TIME SHARE RIP-OFF Internet, Other
*Consumer Comment: Reply
*Consumer Comment: Casa Dorada Timeshare Complaints
*Consumer Comment: GLOBEQUEST COMPLAINTANTS ARE CORRECT...
*UPDATE Employee: GlobeQuest membership
*UPDATE Employee: GlobeQuest membership
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BEWARE!! CASA DORADA representatives are LIARS.
We were sold a time share package in November, 2010 by a salesperson at Casa Dorada named George. Initially, we were not going to buy the package, but were convinced it was a good deal because it included the use of free spa and golf at another resort they had. We even told him the only reason we were buying was because extra weekat their all-inclusive resortwith the free golf and spa services .
We spoke with him about my wife and her friend getting free massages and spa treatments while me and my friend golf. We even asked how they could afford to provide the services so inexpensively and asked if we could use both our weeks at their other resort - Zoetry Casa Del Mar. The FREE golf and FREE spa services at Zoetry Casa Del Mar was the only reason that we decided to purchase.
About a month after purchasing, I called Zoetry Casa Del Mar (their all-inclusive resort) to find out about booking a trip for March for one of my employees. However, prior to that, I went on trip advisor to see some reviews. I thought everyone would be talking about the unlimited spa services and free golf (seemingly the best part of the package). However, no one mentioned anything about that. So, before booking, I called the hotel and asked if they included free spa services and golf. They said no! They said they give a free complimentary 20 minute massage per guest and have some discounts on golf . They suggested I call Casa Dorada sales to resolve the issue.
The people at Casa Dorada DON'T CARE!!! They said this George guy is their best salesman - probably because he lies to everyone. They said I was bound by the contract and it didn't matter what he said. After my problem, I also researched CASA DORADA and GLOBEQUEST TRAVEL and found numerous other complaints about their slimy tactics. They give you a "floating" week, which they tell you can be booked at anytime during the year. What they don't tell you, is that they open up almost no inventory for this time-share program. My wife tried to find availability for next Thanksgiving and they only had one room available (that is 11 months in advance).
The bottom-line is you won't find out the real truth until after you have signed up - SO DONT!! Once you do find out the truth, it is too late. They will do nothing to resolve the problem. They just threaten that if you don't continue to make your payments, they will sue you.
DON'T STAY AT CASA DORADA!!! AND NEVER SIGN UP FOR A TIME-SHARE WITH GLOBEQUEST TRAVEL CLUB!!!
This report was posted on Ripoff Report on 01/12/2011 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/casa-dorada-cabo-san-lucas/internet-select-stateprovince-/casa-dorada-cabo-san-lucas-globequest-travel-club-time-share-rip-off-internet-other-681717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
Reply
AUTHOR: Mark Miles - (USA)
SUBMITTED: Wednesday, May 11, 2016
It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:
timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/
#4 Consumer Comment
Casa Dorada Timeshare Complaints
AUTHOR: margaretsims90 - ()
SUBMITTED: Monday, November 17, 2014
Promise to rent out their timeshare weeks as a financial investment and to pay off the membership.
Guarantee that they will resell or trade in a previously owned timeshare.
#3 Consumer Comment
GLOBEQUEST COMPLAINTANTS ARE CORRECT...
AUTHOR: ASIA - ()
SUBMITTED: Friday, April 04, 2014
GLOBEQUESTS SALESPERSONS PROMISE LOTS OF AMENITIES AND PERKS INSIDE AND OUTSIDE OF CONTRACT SIGNING. HOWEVER, ONCE THE CONTRACT IS SIGNED, THE ONLY ASSISTANCE RECEIVED IS TO MAKE PAYMENT.
#2 UPDATE Employee
GlobeQuest membership
AUTHOR: GlobeQuest Management - (United States of America)
SUBMITTED: Friday, January 14, 2011
To all our members and prospective members,
We are sorry to our commenting member, but our membership does not include free spa or golf packages, we do have great savings on them but rates can change and we cannot include them as part of the purchase price of a 30 year membership.
If any of our members have a question on their specific contract we greatly encourage you to call in to our member center to help you individually.
#1 UPDATE Employee
GlobeQuest membership
AUTHOR: GlobeQuest Management - (United States of America)
SUBMITTED: Friday, January 14, 2011
To our members and prospective members reading this,
Our GlobeQuest membership does not include free spa or golf for any members, we do have great savings for both, including a highly discounted golf memberships that are part of some of the memberships.
We are sorry if our commenting member was not given this package but our club is a discounted travel club for stay and activities. The rates can always change and cannot be fully included in a purchase price for a 30 year membership.
To any member of ours with any question in regards to your membership in specific we as that you please call in to our customer service to assist you individually.
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