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Report: #268951

Complaint Review: Castle Resorts International - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Homestead Florida
  • Author Confirmed What's this?
  • Why?
  • Castle Resorts International 775 Warner Lane Orlando, Florida U.S.A.
  • Phone: 888-759-0770
  • Web:
  • Category: Realtors

Castle Resorts International Castle Resorts timeshare fraud Ripoff Orlando Florida

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I signed a contract with Castle Resorts for the purpose of marketing my timeshare property for sale on 12/29/06 and my credit card was charged $1,066.79. The contract guarantees a 100% refund if they can not obtain any offers by 180 days. Very simply put, the 6 months were up and I had no offers. I mailed, via US mail, and faxed a request for a refund to Castle Resorts on 6/14/07. I am an Air Force Reservist and I was being deployed to Iraq on 6/22/07 and I wanted this matter resolved before I left. On 6/16/07 I was lucky to contact Rebecca at customer service (lucky because they never answer their phones!!!) and she advised that she had seen the request and that she was pretty sure that it was being processed. I was not satisfied with that so I called several times between 6/18-6/21 and nobody answered the phones. I left several messages and, of course, nobody called me back. I returned from Iraq on 8/13/07 and my credit card was never refunded. I have called Castle Resorts repeatedly since then with fruitless results. I want my money back......Help please!!!!!

Edgar
Homestead, Florida
U.S.A.

This report was posted on Ripoff Report on 08/20/2007 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/castle-resorts-international/orlando-florida-32803/castle-resorts-international-castle-resorts-timeshare-fraud-ripoff-orlando-florida-268951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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