Cats Meow Toy Do not order - very shady operation Wallingford, Connecticut

Be very careful if you try to order this TV advertised toy for your cat(s).  On the TV ad they say buy one get a second free.  Well when you place your order online - it is very confusing - it asks if you want the buy one get one - when you say yes - it places another one in your order (for a total of 4) - then it states "thank you for your order" - you are not able to review you order at all!  Then when you go to their link so you can check the status - it states "cannot find your order" check within 24-48 hours of your order.  I placed my order on 8/28 - that evening I contacted their customer service - they said they could not find the order - call back in 3 hours - which I did - they suggested I call back the next day - which I did on 3 separate occasions.  Still no record of the order.  I checked their customer status link every day about 3 separate times a day.  I finally called after a week - they said they still had no record of the order - and since it was a week ago - the order would probably never appear for shipping.  Well the next morning I receive and email that my order has been shipped!  I contacted their customer service - provided them the names of all the individuals I had spoken with and they said there was nothing they could do - the order was already shipped!  They were very "snide" about it too!  Be forwarned do not order this product - it is a ripoff!