Cause-Central Inept & unprofessional Texas

 I placed an online order with an order for two Blue Line Flags along with two sets of Blue Line Flag Stickers of five per set. One Blue Line Flag & One set of Blue Line Flag Stickers arrived including an unprofessional Packing slip included along with the flag. Although all the requested items were listed on the Packing Slip, no other items were ever received. This Packing Slip included an order # & the shipping date of 11/21/2016. No tracking number has ever been made available for this order. As you can see from the prior shipping date, I have been waiting nearly 5 months without any arrival of the missing items, which were charged to my account with a transaction date of 11/05 & a Posting date of 11/07 the Historical Southern Flags inclusive of an 888 call number. When I called, a recording instructed to leave a contact name & number. My initial thought is that I have been defrauded, or that this is not a viable company, or they have unbelievably inept business methods. I need resolution to this matter & either the ordered items or a monetary refund!