Cautivadora ignoring inquiries re Living Social deal redeemed  Internet

 placed order on July 4 2013  for the folding hammock Living Social Deal. 

After several weeks received an email that the item had shipped via UPS.  After a couple of weeks more I had not received the item so I began trying to contact the company.  No luck.

A few weeks ago I received an email that the item would be shipped via Fed Ex.  I again tried to contact the company to tell them that they had already said the item had shipped UPS.  I wanted to know if the item had or had not been shipped.  I've never gotten a reply to any of my emails or phone calls