CEC Solutions Home Of Guaranteed Consumer Funding They advertised a new computer for me plus a free Wii game system and a free mp3 player if I signed with them. They claimed to clean up my credit if I would send a down payment of $99.00 and let them debit $29.99 once a week. If I did this they would send me the computer and I would continue the weekly payment until the $1569.00 was paid. McLean Virginia

In July 2008 I called the company to sign up for a new computer. They sent all the papers for me to send my information back to them. They told me I needed to make a $99.00 down payment and every Friday they would debit my savings account until the $1569.00 debt was paid. If I made 6 consecutive payments, they said they would send me the computer.

In September I still had not heard from them.I called and they told me I was to get a delivery date soon. They called in Oct. 2008 and gave me a delivery date of the week of Oct 20th.

I waited until November and called again. I have been paying every week without fail all along. They said Dell had fallen behind on their orders and my new delivery date would be mid to late January 2009. I protested and asked why such a delay. They said they don't ship computers in December because of the threat of theft in transit. I wanted a refund and they said I apparently signed a contract that stated I couldn't get a refund. I told them I had no such copy of any signatures and asked for them to send me a copy. They said 3 to 5 days I would have it.

I never got it. On Jan 12, 2009, I received another letter from them that I was now on a layaway program and sent a contract with totally different rules and this time a signature was requested. So far they have over $950.00 of my money and I have nothing. I Googled the company and found several other people with letters of complaint, as well as a letter from the company stating those people didn't follow the rules.

The interesting thing is my credit scores are not bad and I have good credit. I just wanted to get a computer without doling out a huge amount of money at once.

I have followed all of their rules. I believe this company should be investigated. Someone, please help.

Oma 109
Salt Lake City, Utah
U.S.A.