Complaint Review: Cell phone companies - California/N.Y California
- Cell phone companies United States of America California/N.Y, California United States of America
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Cell phone companies rip you off with 3rd party billing Richard Loland finds that Cell phone companies rip you off with 3rd party billing California/N.Y, California
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Cell phone companies
have been engaging in a practice that's been ripping you off! It's
happening most often to those who have an add-a-phone service (where you
add a friend or family member to your plan.)
The industry is
making huge money doing 3rd-party billing for "services" that other
companies claim they've provided you -- services such as ring tones or
joke-of-the-day texts. The cell phone company gets such a large
commission for doing this kind of billing, that they've been purposely
deceptive about the practice.
Some years ago, the Cyberfraud Task
Force of the state of Florida went after AT&T for billing their
customers for services that they'd advertised as being free. The settlement was over $10 million for Floridians alone.
I know that cell phone bills are impossible to understand; my last bill
was 56 pages long! But I make sure to go through it page-by-page each
month. About once every four months I'll find something that's not
legit. (Most recently, I found a $2.95 charge for a ring tone that the
provider's website claimed was free.)
The cell phone companies have no incentive to clean up their act since it's such a cash cow for them. And according to Smart Money
magazine, they go out of their way to make these charges hard to find
on your bill. Therefore, YOU need to be the cop for your own phone bill.
Here are some action items for you:
This report was posted on Ripoff Report on 08/18/2012 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cell-phone-companies/californiany-california-91101/cell-phone-companies-rip-you-off-with-3rd-party-billing-richard-loland-finds-that-cell-ph-929262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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