Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #929262

Complaint Review: Cell phone companies - California/N.Y California

  • Submitted:
  • Updated:
  • Reported By: Richard — Maryville Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Cell phone companies United States of America California/N.Y, California United States of America

Cell phone companies rip you off with 3rd party billing Richard Loland finds that Cell phone companies rip you off with 3rd party billing California/N.Y, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Cell phone companies have been engaging in a practice that's been ripping you off! It's happening most often to those who have an add-a-phone service (where you add a friend or family member to your plan.)

The industry is making huge money doing 3rd-party billing for "services" that other companies claim they've provided you -- services such as ring tones or joke-of-the-day texts. The cell phone company gets such a large commission for doing this kind of billing, that they've been purposely deceptive about the practice.

Some years ago, the Cyberfraud Task Force of the state of Florida went after AT&T for billing their customers for services that they'd advertised as being free. The settlement was over $10 million for Floridians alone.

I know that cell phone bills are impossible to understand; my last bill was 56 pages long! But I make sure to go through it page-by-page each month. About once every four months I'll find something that's not legit. (Most recently, I found a $2.95 charge for a ring tone that the provider's website claimed was free.)

The cell phone companies have no incentive to clean up their act since it's such a cash cow for them. And according to Smart Money magazine, they go out of their way to make these charges hard to find on your bill. Therefore, YOU need to be the cop for your own phone bill. Here are some action items for you:

This report was posted on Ripoff Report on 08/18/2012 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cell-phone-companies/californiany-california-91101/cell-phone-companies-rip-you-off-with-3rd-party-billing-richard-loland-finds-that-cell-ph-929262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now