Complaint Review: Cellgateusa - Irvine California
- Cellgateusa 56 Tesla Irvine, California USA
- Phone: (949) 679-6161
- Web: cellgateusa.com
- Category: Cellular Phone Companies
Cellgateusa Horrible communication, no interest in customer satisfaction, scam Irvine California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Within a few weeks we could no longer activate our T-Mobile service which was our best seller. We repeatedly called tech support and they had no answers for us and offered no help what so ever. They constantly changed the way to refill and activate Simple Mobile and Net10 which caused a huge problem for our customers. We had to retrain employees repeatedly. We often would try to do refills during the day and the servers would be down. No explanation as to why their servers are down and no one at their end would help with the problem. Tech support was awful and they never once made an effort to help restore our service or took an interest in solving our issues. This was an extremely disappointing experience. All of the employees would give us the go around. Dumbfounded at how this company manages to stay in business. Probably due to all the money they refuse to give back to customers.
This report was posted on Ripoff Report on 07/27/2015 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellgateusa/irvine-california/cellgateusa-horrible-communication-no-interest-in-customer-satisfaction-scam-irvine-cal-1244750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.