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Report: #731476

Complaint Review: Cellhut.com glen cove, NY - glen cove New York

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  • Reported By: Mary — Manchester New Hampshire United States of America
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  • Cellhut.com glen cove, NY glen cove, New York United States of America

Cellhut.com fraudulent charges glen cove, New York

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I tried to use my Visa debit card and got "not authorized", which was weird because I knew I had more than enough money to cover the groceries I was buying. So when I got home, I looked up my bank account online and found the "available" balance was hundreds of dollars negative.  I didn't make any big purchases, so I called my bank.

My bank said there was a big charge on cellhut.com.  I never ordered from them at all. The bank told me I have to wait till it gets posted before I can file a dispute. They figured it would be posted the next day. I have waited two days now and it is still not posted. So I went to the bank. (please note I had the bank cancel my debit account, although the actual bank account is still active)

The bank said I should call cellhut myself to investigate, but that there is nothing they can do till it posts. They were kind enough to give me some money when I asked, thank God, because I was flat broke otherwise. (this was a credit union, btw).

So today I've been calling and calling the cellhut number and a recording says someone will be with me soon, but there is no answer.  I was afraid to go to their website, but I did and up top it says they are having problems with their customer service lines and they are trying to fix them. Sure.

Anyway, after doing a google search of this company I'm not sure they are a decent company. I just wanted to report this experience here in case others (and I did see the other one report posted) have had the same issue. Everyone who has had this issue, please post so we can get help. 



This report was posted on Ripoff Report on 05/20/2011 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellhutcom-glen-cove-ny/glen-cove-new-york-/cellhutcom-fraudulent-charges-glen-cove-new-york-731476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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