Report: #1215860

Complaint Review: CELLsoft - Internet

  • Submitted:
  • Updated:
  • Reported By: bear — San Angelo Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • CELLsoft Internet USA

CELLsoft phoneunlockjbreak Offered download to fix cellphone links lead to "survey" websites with virus warnings from antivirus software Internet

*UPDATE Employee: Mobile Monitoring Complaint

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Should have known better on this one...

This company offered a fix to unlock a cell phone.  After purchase ($19.99), links sent to my email were linked to what I like to call the "endless surveys" type websites.  "You must complete the following offers to access your download".

These "surveys" go on forever basically collecting tons of information about you.  They are not legitimate.  I've been using the feedback available via the web portal that took my payment (bluesnap).  I've requested refund three times and the rebuttal from the merchant has been misleading every time.  Here's an example of the merchant response.

"Dear client We sell only service not any more and we reach the success rate 90%. We sent you a support email. Please check the last email, their you get your solutions. if any query please email us at proaccess@iphoneunlockjbreak.com Thanks"

The merchant sent me an email with a link to a youtube video that didn't even work.

Steer clear of this junk!



This report was posted on Ripoff Report on 03/15/2015 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellsoft/internet/cellsoft-phoneunlockjbreak-offered-download-to-fix-cellphone-links-lead-to-survey-websi-1215860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Mobile Monitoring Complaint

AUTHOR: BlueSnap - (USA)

POSTED: Thursday, June 18, 2015



I'd very much like to assist you in resolving the problem you have experienced with the purchase of Mobile Monitoring Elite.  In order to do so, we require additional information.  Can you please provide at least one of the following:


1 - Your 8 digit order reference number.

2 - Your email address

3 - The last 4 digits of the credit used to place your order along with the order date

4 - Your first and last name as they appear on the order

5 - A phone number where you can be reached


You may contact us at 866-312-7733 or support@bluesnap.com.  Please feel free to ask for me by name or send any correspondence to my attention.


Stacy W.

Customer Support Team Leader

BlueSnap, Inc.

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