Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #48924

Complaint Review: Cellularphonespecials.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Dayville Connecticut
  • Author Not Confirmed What's this?
  • Why?
  • Cellularphonespecials.com cellularphonespecials.com Internet U.S.A.

Cellularphonespecials.com No $100.00 rebate and no free accessory pack mistreated and ripped off Internet

*UPDATE Employee: We are a proud member of the better business bureau

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was researching the best cell phone plan I could via the internet. I came across one site that helped me pick my plan and stated that if I purchased my plan and phone through them I would get $100 rebate for the phone (exact cost) and a free accessory pack which included a hands free ear phone microphone, leather case, belt clip, and cigarette lighter adaptor.

Since everyone I know gets there phones for free with new service this seemed reasonable. So I signed up with this company. Within a week my new phone arrived. It was as advertised and after a little problems with programming I had it up and working fine.

Then I emailed the campany to complain that I had not received the accessory pack or rebate information. They responded the same day stating that it had been sent out priority mail and I should receive it shortly. Well I waited 11 days and still had not received either the accessory pack or rebate info.

So I emaled them again. 3 Days later they responded saying "All accessory packages should have gone out by now. If you do NOT get your accessories within 7 days, I will send out two pair of each. I must wait the 7 days for our systems show all back-orders went out the past two days." Eight days later I emailed them again to tell them I still had not received these items.

This time they didn't respond. Three days later I emailed them again. No responce again. 4 days later I emailed them for one final time. Again no resonse. I would say that I was ripped off.

I ended up paying $100. for the phone, $20 for a hands free package and now I will spend about $40 for the cigarette lighter adaptor. I will live without the belt clip and leather case. DO NOT PURCHASE FROM THESE PEOPLE. I suspect they get a commission from all who buy through their website. So they make money and you get ripped off.

Cheryl
Dayville, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/12/2003 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellularphonespecialscom/internet/cellularphonespecialscom-no-10000-rebate-and-no-free-accessory-pack-mistreated-and-ripp-48924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We are a proud member of the better business bureau

AUTHOR: Kevin - Marketing Manager - (U.S.A.)

POSTED: Thursday, May 01, 2003

We are a proud member of the better business bureau, pride our company on shipping product same day.

We have this customer's tracking number, showing the product was shipped and accepted. We would gladly send out a second package if the customer CLAIMS they did not get the product.

We do NOT issue rebates. The carrier issues rebates. We would gladly assist this customer in getting their rebates from Sprint PCS if they LOST their rebate form. We do this on a day to day basis.

Unfortunately, when you deal with thousands of customers some are quick to complain and we end up shipping free products at our expense to help.

Please feel free to call us anytime at 888-207-2233

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now