Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #960296

Complaint Review: CellZum - Internet

  • Submitted:
  • Updated:
  • Reported By: anonymous — Portland Oregon USA
  • Author Not Confirmed What's this?
  • Why?
  • CellZum Internet United States of America

CellZum Ericsson IPX $9.99 Subscription:CellZum Concierge Subscription false charges, cell phone, text message rip off, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received a text on my cell phone stating that a subscription (CellZum) that I had never heard of was being continued for the next month for $9.99.  I have never bought anything by text.  I called the company and got the same story reported by others on this site---that I had been randomly chosen (I suppose randomly charged would be a better word) and (very nicely and politely by the customer service woman) all I had to do to stop the subscription is to text STOP (all caps) to stop my "subscription."  That still did not account for the $9.99 charged for the previous month.  I demanded that it be refunded.  She said that they refund only by check and I should be receiving a check in 10 days.  I will believe it when I see it.  Interestingly, re:  random selection--my daughter got the exact same email.  Call CellZum, not your provider. 

I am angry at yet another time sap with yet another company (though I suspect it is not a company).  The woman could not really tell me what the company did---something about travel (like booking reservations!) and cable channels (I do not have a TV)...vague, vague.

This report was posted on Ripoff Report on 10/25/2012 10:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellzum/internet/cellzum-ericsson-ipx-999-subscriptioncellzum-concierge-subscription-false-charges-cell-960296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now