Cement Doctors Shoddy Work. Refused to honor warranty New Castle Pennsylvania

In 2013 Cement Doctors LLC of New Castle applied a waterproof paint to both outside porches.  One is under a roof the other is not.  They both had cracks and looked unsightly.  Before a year was up, I called to complain the cracks are back and I was still getting water under the porches.  I was told Joe (the owner) is suffering from cancer and they aren't doing any work on anything.  In 2015, after seeing another ad from them, I called and again expressed my concern for the cracks and was made to feel unsympathetic regarding Joe's condition and put cement ahead of his illness.  But they would certainly honor my warranty.  I finally placed a complaint with the BBB and I see they posted a reply saying I didn't not due annual maintenance.  I had problems even before a year was up and was supposed to be under a 2 year warranty.  Finally they told me to get someone else because they are not going to do anything for me.  Do Not let this company do any work for you.  They do not back up their work and certainly do not honor any warranty.