Complaint Review: Central Security Group
Central Security Group Guardian Refuses to terminate contract of deceased, keeps making withdrawals, Internet
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When calling to terminate service, we were asked to provide multiple legal documents, such as a death certificate, copy of the will, probate letters, etc. After these were sent, CSG continued to make automatic withdrawals from the deceased's bank account. Now that they have ran out of documents to request, they state that by contract, the only way out is to "buy out" the remainder of the contract, which is a substantial amount by their reckoning.
However, they won't supply the contract to prove it.
This issue will be going to the Oklahoma Attorney General for starters, and other legal action assessed from that point.
This report was posted on Ripoff Report on 07/07/2011 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/central-security-group/internet/central-security-group-guardian-refuses-to-terminate-contract-of-deceased-keeps-making-wi-750163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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