centraldispatch.com Dealertrack Technologies, Cox Automotive Worst Company You Will Ever Do Business With - By FAR Nationwide

central dispatch . com is the worst website, worst service, unprofessional, unethical, narcissistic bunch of idiots EVER!  Have you ever delt with a company that has no customer service, no care in the world whether you pay them or not, no consideration for the end user what-so-ever?  Here is a fine example of worst of the worst company that has no moral compass, no ethical or moral code and when you site examples and proof to them they tell you to go f* off.  They don't care.  They say we are just a website.  They will take money from anyone and let anyone who pays them f* consumers left and right all day long.  If they receive proof positive 20 times or more about a broker or a carrier hurting the industry or specifically hurting a consumer..... they do not kick that carrier or broker off the system.  They let many F rated  brokers continue to hurt consumers and fraudulently make money using their site as a tool in their con game to commit these acts.  Hell - as long as they pay their monthly dues - Central Dispatch are whores - they will continue to take their money. 

It has  been brought to the attention of Central Dispatch hundreds and hundreds of times that brokers are posting loads to the dispatch board as if they have a signed contract..... when in fact... they don't have a contract at all.  F Rated Brokers post the load at a higher than necessary price trying to entice carriers to accept the load.  The F Rated Broker then tries to convice the poor unsuspecting consumer that they have a great truck ready to go.  The fact is the consumer was just over charged... the broker didn't care about the truckers rating or reviews and the consumer just over paid for a bottom of the barrel carrier willing to work for such a broker with no moral charactor. 

Since the Broker and the Carrier are both paying Central Dispatch monthly dues.... they don't care what the hell happens to the consumer (this is where the Attorney General needs to investigate). 

You see every day consumers get quotes through email.  Many brokers submit quotes in an effort to earn the consumers trust and authorization to move the vehicle. 

Unscrupulous brokers take the quote request - post the information on the dispatch board without customer authorization trying to be the first to find a truck.  Why is this bad?  (read above).  Also, a broker is suppose to be working for the consumer - not the trucker.  The broker is suppose to be using their buying power to find the best rate for the consumer - not the highest rate.  I have seen the same order posted multiple times on Central Dispatch for YEARS.  This causes delay delay delay in getting the vehicle picked up by a reputable carrier.  Why?  The reputable carrier will not go to the consumers front door when they see 4 or 5 other companies working the order.  They want to be sure they are the only carrier going out to get the vehicle - so they avoid the order... (only the bottom of the barrel trucker that nobody would rally hire if they cared about their customer would accept this type of order). So who gets hurt?  The consumer.  They over pay and experience delays and end up on the worst trucks. 

Who else gets hurt?  The reputable broker that is trying to do the right thing for the consumer.  The broker that is looking out for the consumer has to work 4 times harder to explain all this - show proof of this - work many more hours for the same amount of sales because each sale takes so much longer to explain. 

Who else gets hurt?  The carrier who calls for the load tired from driving all day... they want to eat and sleep and keep moving.... they call the con-artist broker for a load posted only to hear..."let me call you back" (as the idiot broker needs time to try to solidify the order).  Now the truck driver doesn't get the rest waiting for call backs.... they have to call 10 brokers to find one legitimate order posted on this w***e website that allows this type of thing. 

Central Dispatch needs to enforce common sense rules or everyone will find another website.  They are prime candidates for take over by any competitive website that offers anything similar to what they offer.  Hell - many are jumping ship away from Central for Sites like Truckstop.com and others.  Why should any broker or carrier continue to pay any dispatch site that truly doesn't care about their customers?  

You've been warned.  Thanks for reading.   Set up alerts for articles about "Central Dispatch receives class action lawsuit by carriers fed up for over paying for a site that makes many false claims about their service", or, "Attorney General looks into dispatch board run unethically hurting thousands of small business owners".... or "Carriers left stranded after centraldispatch.com goes down for the 50th time this year".... website makes no apology or provides any compensation for outages!