Centrylink Breach of contract / fraud Nationwide Nationwide

 So a two months into the contract I started to have issues with the Internet service. So I called and spent hours on the phone and hours sit ting at home waiting on a service tech to come out. This went on for 4 days. On the final day the service tech goes we can no longer offer you service due to a wiring issue on the apartment complex. So once again called Centrylink spend some more hours and serval people later got my service discontinued by them not me. Now this was on July 14. Fast forward to today August 15 was charged for termination. The termination also was 200 dollars on top of that they charged me 75 dollars for my last month of Internet which in my contract was 29 dollars a month for 2 years. On top of that I was charged 100 dollar deposit and paid for a 100 dollar modem to be used. My bank account was charged the termination fee minus the 100 dollar deposit and was credited 10 dollars of the 75 dollars of that month.

For 4 days of Internet. Now that being said the last phone call in July I was told my last bill would be prorated for service used at my 29 dollars a month term. I would also be sent back my 100 dollar deposit. Now for the modem I was told I tough luck. It's now a paper weight. Now back to today August 15th. Spent another hour on the phone trying to get my money back. Let's put it this way if I didn't get an alert that my checking was overdrafted which don't get me started with those fees if I didn't get that alert. I would have never known that these people took money out of my account without my permission. Once my contract ended with them in July they no longer had permission to bill me through my account. So being charged 200 dollars for cancellation fee I some how got credited 101 for something in May so that left me 89 dollars to pay. Now I'm getting that back and my 100 dollars after a 2 hour phone call. Which shouldn't even had to happen. Now that money is going to take a month to come back to me. Overall very disappointed with this company. I did not terminate the contract they did and I was over charged for the last month and charged a termination fee. Never will I ever go back to them.