Complaint Review: Century Diamonds - Culver City CA
Century Diamonds They represent their diamonds to be of a particular grade, then they sell you a diamond that is a far lesser grade Culver City CA
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I purchased a pair of round cut diamond stud earings for $907., 1 Carat weight. And was told that they are Color K, Clarity SI2. And they gave me a written appraisal report that indicates that they are worth $2,487. I have some prior expierence buying diamonds. When I received them, I looked at them with a loop, and could tell that the stone quality was very poor. I paid $88 for a professional appraisal, and was told that the daimaonds are brownish grey in color, I3 in clarity, and that they are AGS cut grade #5-6, and valued them at $400.
Because I did not request a return within Century Diamonds return policy, all I can get from them is store credit. I spoke to a manager, and told hgim that if I did not get a full refund (not store credit) that I would file a claim in small claims court. He then threatened to counter sue me, if I did. Not sure what to expect form that, I decided not to go to court. This is a very dis-honest company. That can't be trusted. Do yourself a favor, if you want to buy from them, go to their physical location and look at the diamonds before you buy them. You will be much better off going to a legitimate jeweler or (((REDACTED))), they have some pretty good diamonds there.
This report was posted on Ripoff Report on 08/23/2018 05:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/century-diamonds/culver-city-ca-90230/century-diamonds-they-represent-their-diamonds-to-be-of-a-particular-grade-then-they-sel-1457946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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