Report: #1447504

Complaint Review: Century Link, Las Vegas - Las Vegas NV

  • Submitted:
  • Updated:
  • Reported By: Jason G. — Las Vegas United States
  • Century Link, Las Vegas 79 E Ogden Ave Las Vegas, NV United States

Century Link, Las Vegas Fraudulent Internet Provider Promises Las Vegas NV

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CenturyLink = INEPT. Called and scheduled internet repair, was given a time range of 1-5pm, so i took half a day off work. Moron tech shows before the appointment time, and cancels my ticket for lack of access to house. THEN, after fighting tooth and nail on the phone, I'm PROMISED tech will come later that same day, that I wasted my time off. No tech ever came.

Their dispatch team is absolutely useless, as is the tech who can't figure out to come during the time of the appointment. No calls, no texts, no emails from your people. Now I'm sitting on hold with another useless team member who promise me an appointment for 9 days from now that they can't be counted on for.

After a total of 3 hours on phone over the last 2 days, I'm promised ANOTHER appointment with tech Friday afternoon.  AS IF That will happen.  People should know about these business practices.  I'm charged the full rate for internet they cannot provide, and time off is stolen from me because Dispatch and Tech tem cannot do their jobs or keep their promises.

--Jason G.
Timely Paying Customer for years, being screwed over and over again.

This report was posted on Ripoff Report on 06/14/2018 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/century-link-las-vegas/las-vegas-nv-89101/century-link-las-vegas-fraudulent-internet-provider-promises-las-vegas-nv-1447504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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