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Report: #930942

Complaint Review: Certified Car Center - Fairfax Virginia

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  • Reported By: Emily — Arlington Virginia United States of America
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  • Certified Car Center 9660 Fairfax Blvd Fairfax, Virginia United States of America

Certified Car Center Do NOT go there! They are LIARS and UNTRUSTY people who will RIP YOU OFF! Fairfax, Virginia

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I bought a car 4 months ago from this dealership and have been having problems with the AC from the day I bought the car. Everything was working fine when I drove tested it, the AC too, but it wasn't anymore once I had paid for it (which is all they care about, or so it seems) so I decided to take the car back and see what they could do.

To summarize, they've been messing with me for the past 4 months, ensuring me every time that they were trying their best to fix the problem. I took my car there almost every week for 4 months, and every time I got it back it was supposed to be the last time, because they told me they'd fix the problem. To add to hassle, they don't return your calls nor keep you posted on what's going on with your car, so you have to actually show up there for them to finally respond. After 4 months, I decided to take the car directly to their mechanics and had to pay $700 to get my AC fixed. The mechanic told me that Amin said he was not going to pay for it, not even part of it, that he said it wasn't his problem, and when I tried to call him and left messages to his co-workers for him to call me back, he never did. That's how much they care about customers.

So maybe I was a little nave to think that they were honest car dealers and wouldn't try to screw me over. But anyway, if you want my advice, look somewhere else for your purchase, and don't make the same mistake I made.

This report was posted on Ripoff Report on 08/22/2012 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/certified-car-center/fairfax-virginia-22031/certified-car-center-do-not-go-there-they-are-liars-and-untrusty-people-who-will-rip-you-930942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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