Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1253544

Complaint Review: Channel Advisors - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Lorton Virginia USA
  • Author Confirmed What's this?
  • Why?
  • Channel Advisors Internet USA

Channel Advisors CHANNELADVISORS CONTRACT ONE WAY STREET. IN THEIR POCKETS NOT YOURS!! Morrisville NC

*Author of original report: Ignorance on our part!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Channel Advisors is for large companies with a dedicated IT department and extra money to spend.  If your company small and likes to receive what it has been promised and paid for do not sign the contract.  Please read all complaints on www.ripoffreport.com and www.bbg.org..

Hundreds of emails, phone calls, and a letter to the Chief Revenue Officer all unanswered and ignored.  Or company decided to quit trying to get help and asked to be released from contract because Channel Advisor was unable to fulfill the agreement and finish launching our business. We wanted no refunds we only wanted not to pay the remaining three months since our product was never launched.  Again Channel Advisors failed to respond to all correspondence and phone calls. 

The first call we ever received is from a collection agency wondering why payment had not been received.    We forwarded all emails, letters, etc. to collections and have not received a call again.  We did receive another statement for past due amount including interest. Speaking to lawyers it will cost more in lawyer fees than we owe on the contract.  We are not going to pay.  Our company works for every dollar we make and we expect Channel Advisors to do the same

This report was posted on Ripoff Report on 09/08/2015 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/channel-advisors/internet/channel-advisors-channeladvisors-contract-one-way-street-in-their-pockets-not-yours-m-1253544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Ignorance on our part!

AUTHOR: - ()

POSTED: Thursday, September 24, 2015

Misunderstanding of what was required and miscommunication through our companyrepresentative was the cause of our problems. When enlightened by both parties everything was corrected.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now