Complaint Review: Chapman BMW Collision Repair, Tempe, AZ - Tempe Arizona
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- Author Not Confirmed
- Chapman BMW Collision Repair, Tempe, AZ 5301 S Kyrene Rd., Tempe, AZ Tempe, Arizona United States of America
- Phone:
- Web: http://www.chapmanbmw.com/body.asp
- Category: Auto Repair Service
Chapman BMW Collision Repair, CHAPMAN BMW messed us X5 power seats, stopped working, did not take responsibility! Tempe, Arizona
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After taking 3 different quotes. I decided to get it fixed with Chapman BMW. Other 2 quotes were lower, their hourly rate was less than $90 vs. Chapman BMW was $120. The reason, I went with them was they have BMW in their name, So I thought they will be able to repair my X5 properly. After all the fixes, when I got my car back. Driver Seat power controls did not work, which was working fine before I gave it to them. They did not take the responsibility of fixing it. There are 3 motors/actuators for the power seat. All 3 stopped working at the same time. This is going to cost me more than $800, on top of $4300 they charged!!! I would avoid this shop at all cost. In case, if you need to go there make sure to get a signature of the sales person on the paper work about all the power-seats, windows, strereos, moonroof, etc. are working fine.
Have fun!
-Rick
This report was posted on Ripoff Report on 02/18/2011 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chapman-bmw-collision-repair-tempe-az/tempe-arizona-85283/chapman-bmw-collision-repair-chapman-bmw-messed-us-x5-power-seats-stopped-working-did-697082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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