Complaint Review: Charter One Mortgage - Freehold New Jersey
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- Author Not Confirmed
- Charter One Mortgage Freehold Executive Center 4400 Route 9 South Freehold, New Jersey U.S.A.
- Phone: 732-308-1166
- Web:
- Category: Mortgage Companies
Charter One Mortgage ripoff Improper Selling Practices Freehold New Jersey
*Consumer Comment: Ask you settlement lawyer.....
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At the time my mortgage loan was initiated, I DID NOT request for a home equity loan to be given to me. Yet, I discovered that I was given one anyway. Ric Meile at the Freehold Executive center is my loan officer.
I have spoken to Mr. Meile, about this matter, asking him to close or cancel this loan; he assured me that I would not be subject to the associated fees, regarding this loan.
Not only hasnt this loan been cancelled, after a period of one year, Im now getting a bill in the amount of 125.00 for a Fee Assessment
Clearly this loan was brought upon me without my content.
Ive expressed this to Mr. Miele and the customer service department, on more then one occasion.
I have been a model customer, paying all my dues/bills on time, never being late once, throughout last year.
Clearly, this is the way the company does business, where customers get services, for which they have not asked for and later find that theyre liable for the associated fees.
This is Improper Selling Practices.
At this time I had cancelled the loan and paid the sum in the amount of 125.00 for the assessment fee, which was charged for not using the loan.
Mr. Miele has promised me to send me the check in for 125.00 as to reimburse me for this fee.
This had not happened.
I have left more then 4 messages on Mr. Miele answering machine but he never returned them.
I had filed a BBB claim/report which this company never responded to (please check BBB for this company listing)
Yury
Old Bridge, New Jersey
U.S.A.
This report was posted on Ripoff Report on 12/13/2002 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-one-mortgage/freehold-new-jersey-07728/charter-one-mortgage-ripoff-improper-selling-practices-freehold-new-jersey-38120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Ask you settlement lawyer.....
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, May 18, 2003
Hi,
I too just refinanced with Chapter One Mortgage. Yes they do offer an equity line loan, but it is up to the individual to accept or deny. This is done during settlement. Chances are you were either rushed through settlement and missed the fine print, because the fine print does get FINE, or your attorney did you no favors. Our attorney pointed this option out to us. It sounded OK, until we read through all the clauses. And there were quit a few, and they were not favorable. Otherwise we would have taken it.
Suggest you talk with your attorney and ask them a few questions.
Sorry you had to go through what you did, but our experience was a very good one. THANKS to our attorney.
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