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Report: #1258041

Complaint Review: Chase BankJP Morg - Nationwide

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  • Reported By: AndreaLollar — Indianapolis Indiana USA
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  • Chase BankJP Morg Nationwide USA

Chase Bank JP Morgan Chase Bank lost my car payment Indianapolis Indiana

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Friday Sept. 11, 2015 - I went to pay $300 towards my car loan.  I placed 15 twenty dollar bills (a total of $300) in the tube with my picture id, sent it through the vacuum at the drive-up teller window.  I waited for about 10 minutes then the teller asked what I wanted to do with the $20.  I corrected the teller a said there was $300 in the tube.  She laughed at me and said if I have a problem to come inside.  I said I have a huge problem you just like lost my money.  I went inside and reported the incident.  The Vice President rolled her eyes at me and didn't even offer to take me back to her office.  I offered to stay until the mess was resolved.  I was told cameras were off site and requests for views had to be approved through corporate.  I was told to leave and wait for a phone call.  The footage was reviewed and the bank can't find my missing $280.  I have left messages and sent numerous emails. I still haven't had a resolution to this matter.

This report was posted on Ripoff Report on 09/29/2015 07:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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