Report: #526064

Complaint Review: Chase Credt Card Company - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Concerned — Long Island New York United States of America
  • Chase Credt Card Company Internet United States of America

Chase Credt Card Company Increased My Minimum by over $600 - for NO Reason. Internet

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I'm sooo disappointed in Chase. I've been with Chase for more than 10 years. They increased my monthly minimum payment from $250 to $860 monthly. Obviously I was SHOCKED to see such an increase. Please note that I've only been late with Chase maybe 2 times in the 10+ years. I called Chase to why this occured. They did not even want to listen to what I had to say. I was hung up on once and the second time they had no answer. Basically telling me "it is what it is, sorry".

I finally called a third time and asked for a manager. I then was asking their manager to why this happened? ******** He said "they were increasing everyones minimums due to the economy and that they need to make money some how. I told him how this was soooo unfair. In addition, I said "so basically I'm getting hit with over a $600 increase because I pay on time and picking up the pieces for those that can't". How is that fair and how do they expect me to pay this difference".

Thanks to Chase I am not paying this new payment at all since I can't afford. I really did not appreciate how there customer service dept was with a long time customer who pays on time with a .

A very dissappoined Chase Customer!! :x :x

This report was posted on Ripoff Report on 11/19/2009 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-credt-card-company/internet/chase-credt-card-company-increased-my-minimum-by-over-600-for-no-reason-internet-526064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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