Report: #606796

Complaint Review: Chase FREEDOM CARD - Wilmington Delaware

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Ripoff Report is Xcentric Ventures

Submitted: Mon, May 24, 2010
Updated: Mon, May 24, 2010
Reported By: Deloris — Belpre Ohio United States of America

Author Not Confirmed

Why?

Chase FREEDOM CARD po box 15298 Wilmington, Delaware United States of America

Phone: 1-800-945-2000
Web: www.chase.com/creditcards
Category: Credit Services

Chase FREEDOM CARD Chase *ID PROTECTION Charged late fees on ID Protection Plan. I canceled the plan in March & they still charged me Wilmington, Delaware

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I pay my id protection with my regular payment & i was waiting for my bill but instead i got a late payment notice for my id plan & was charged $15.00 late charge. I got on the phone & canceled my protection plan. This was in March but they never stopped my plan. I called Chase & they were to call me back in 24 to 48 hours to tell me what happen they never did. I never heard from them again till today & the bill is now $69.89 just because i missed a $10.00 payment. I told them to cancel my card. I never owed them any money other then the $10.00. I think they should remove the late fees. I talked to a man in id protection & he said i did cancel in March but he couldn't help me & not to call back to them, to call Chase. I need help.

This report was posted on Ripoff Report on 05/24/2010 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-freedom-card/wilmington-delaware-19886-5153/chase-freedom-card-chase-id-protection-charged-late-fees-on-id-protection-plan-i-cancel-606796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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