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Report: #1406112

Complaint Review: Chase Quick Pay w/Zelle - Nationwide

  • Submitted:
  • Updated:
  • Reported By: LiliF — Houston Texas USA
  • Author Confirmed What's this?
  • Why?
  • Chase Quick Pay w/Zelle Nationwide USA

Chase Quick Pay w/Zelle Funds Paid But Not Released by Chase / Zelle Louisville Nationwide

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On Oct. 5, 2017 a client sent me a payment of $225. I was alerted to this via text message by sender #58189. It said “(client name) has sent you $225.00 September. Get money at Zelle register.zellepay.com…” I did not want to download the app, as I already had an eligible Chase account. After many back and forths with Chase, their instructions did not fix the issue.

It's been over a week and a dozen communications since I have "received" these funds. I am still being denied access. I request full access to these funds along with the $34 per day overdraft fee I would be charged should the roles have been reversed.

See here: https://www.chase.com/content/dam/chasecom/en/checking/documents/clear_simple_guide_total.pdf

This report was posted on Ripoff Report on 10/13/2017 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-quick-pay-wzelle/nationwide/chase-quick-pay-wzelle-funds-paid-but-not-released-by-chase-zelle-louisville-nationwid-1406112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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